{"id":27684,"date":"2019-11-20T16:02:00","date_gmt":"2019-11-20T15:02:00","guid":{"rendered":"https:\/\/perseus.de\/comment-gerer-un-incident-de-donnees-conrad-electronic\/"},"modified":"2026-03-30T17:47:09","modified_gmt":"2026-03-30T15:47:09","slug":"comment-gerer-un-incident-de-donnees-conrad-electronic","status":"publish","type":"post","link":"https:\/\/perseus.de\/fr\/comment-gerer-un-incident-de-donnees-conrad-electronic\/","title":{"rendered":"Comment g\u00e9rer un incident de donn\u00e9es : Conrad Electronic"},"content":{"rendered":"\t\t
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Source de l\u2019image : Conrad.de<\/figcaption>\n\t\t\t\t\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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20.11.2019<\/h6>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Comment g\u00e9rer un incident de donn\u00e9es : Conrad Electronic<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Cybers\u00e9curit\u00e9 | Protection informatique | Protection des donn\u00e9es<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Aujourd\u2019hui, il ne s\u2019agit plus d\u2019un danger actuel, mais de l\u2019incident de protection des donn\u00e9es du d\u00e9taillant d\u2019\u00e9lectronique Conrad et de la mani\u00e8re de proc\u00e9der dans de tels cas !<\/strong><\/p>

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Que s\u2019est-il pass\u00e9 ?<\/strong><\/p>

Gr\u00e2ce \u00e0 une attaque contre les syst\u00e8mes informatiques de Conrad, des personnes inconnues ont acc\u00e9d\u00e9 \u00e0 une partie du syst\u00e8me informatique via une faille de s\u00e9curit\u00e9. Les adresses clients, les num\u00e9ros de fax\/t\u00e9l\u00e9phone, mais aussi des parties des IBAN stock\u00e9s pour les transactions de paiement \u00e9taient ainsi accessibles. Apr\u00e8s que l\u2019incident a \u00e9t\u00e9 connu, des experts informatiques ont identifi\u00e9 l\u2019\u00e9cart, l\u2019ont combl\u00e9e et v\u00e9rifi\u00e9 si les donn\u00e9es avaient \u00e9t\u00e9 mal utilis\u00e9es. <\/p>

R\u00e9ponse rapide et bien organis\u00e9e<\/strong><\/p>

Conrad a inform\u00e9 l\u2019autorit\u00e9 de protection des donn\u00e9es de l\u2019\u00c9tat responsable et a d\u00e9pos\u00e9 une plainte p\u00e9nale aupr\u00e8s du Bureau de police criminelle d\u2019\u00c9tat en Bavi\u00e8re \u2013 une mesure qui doit \u00eatre prise dans les 72 heures selon le RGPD europ\u00e9en.<\/p>

Un communiqu\u00e9 de presse sur l\u2019incident a \u00e9galement \u00e9t\u00e9 publi\u00e9 sur le site web de Conrad,<\/a> qui fournit des informations structur\u00e9es sur l\u2019incident et inclut m\u00eame une liste de questions-FAQ. D\u2019un point de vue de relations publiques, cette mesure est plus qu\u2019exemplaire et aura un effet positif sur la r\u00e9putation de l\u2019entreprise par la suite. <\/p>

Promesse de protection des donn\u00e9es : tenue !<\/strong><\/p>

Les pr\u00e9cautions et avis de protection des donn\u00e9es sont obligatoires, mais leur n\u00e9cessit\u00e9 ne devient \u00e9vidente qu\u2019en cas d\u2019urgence.<\/p>

Le fait que Conrad ait pu clarifier et signaler l\u2019incident aussi rapidement et de mani\u00e8re aussi transparente indique qu\u2019un processus soigneusement planifi\u00e9 a \u00e9t\u00e9 mis en place \u00e0 l\u2019avance.<\/p>

Dans sa communication avec ses clients et le public, Conrad s\u2019est concentr\u00e9 sur ses directives. Parall\u00e8lement, les personnes concern\u00e9es ont \u00e9t\u00e9 inform\u00e9es qu\u2019elles peuvent obtenir des informations aupr\u00e8s du responsable de la protection des donn\u00e9es. \u00c0 cette fin, une page d\u2019atterrissage a \u00e9galement \u00e9t\u00e9 cr\u00e9\u00e9e pour r\u00e9pondre \u00e0 toutes les questions des clients. <\/p>

Du point de vue du consommateur, la bonne offre ! Les incidents li\u00e9s aux donn\u00e9es entra\u00eenent de l\u2019incertitude pour le client. Une gestion responsable des donn\u00e9es personnelles signifie \u00e9galement r\u00e9duire les craintes existantes. <\/p>

Que pouvons-nous en apprendre ?<\/strong><\/p>

  1. Personne n\u2019est \u00e0 l\u2019abri des attaques de piratage \u2013 pas m\u00eame l\u2019expert en \u00e9lectronique Conrad ! Les pr\u00e9cautions de s\u00e9curit\u00e9, les processus transparents et les plans d\u2019urgence doivent \u00eatre la norme. <\/li>
  2. De l\u2019ext\u00e9rieur, la communication publique de l\u2019incident de donn\u00e9es semble tr\u00e8s simple. Cependant, Conrad Electronic est une entreprise familiale comptant plus de 4 000 employ\u00e9s, 20 agences et un chiffre d\u2019affaires annuel d\u2019environ 1 milliard d\u2019euros. Les ressources humaines en informatique, juridique et relations publiques sont disponibles \u2013 ce n\u2019est pas le cas dans une petite entreprise ! <\/li>
  3. Une r\u00e9action rapide et transparente porte ses fruits \u2013 le dommage \u00e0 la r\u00e9putation n\u2019a pas eu lieu, et g\u00e9n\u00e9ralement le toll\u00e9 est maximal lorsque l\u2019incident est connu. Les enqu\u00eates sont toujours en cours. Il reste donc incertain si une amende sera inflig\u00e9e \u00e0 Conrad et dans quelle mesure. Ce qui est certain, c\u2019est que cette voie de communication ouverte aura de toute fa\u00e7on un effet positif. <\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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    Source de l\u2019image : Conrad.de 20.11.2019 Comment g\u00e9rer un incident de donn\u00e9es : Conrad Electronic Cybers\u00e9curit\u00e9 | Protection informatique | Protection des donn\u00e9es Aujourd\u2019hui, il ne s\u2019agit plus d\u2019un danger actuel, mais de l\u2019incident de protection des donn\u00e9es du d\u00e9taillant d\u2019\u00e9lectronique Conrad et de la mani\u00e8re de proc\u00e9der dans de tels cas ! Que s\u2019est-il […]<\/p>\n","protected":false},"author":4,"featured_media":27681,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[61],"tags":[],"class_list":["post-27684","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog"],"acf":[],"yoast_head":"\nComment g\u00e9rer un incident de donn\u00e9es : Conrad Electronic - Perseus Technologies<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/perseus.de\/fr\/comment-gerer-un-incident-de-donnees-conrad-electronic\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Comment g\u00e9rer un incident de donn\u00e9es : Conrad Electronic - Perseus Technologies\" \/>\n<meta property=\"og:description\" content=\"Source de l\u2019image : Conrad.de 20.11.2019 Comment g\u00e9rer un incident de donn\u00e9es : Conrad Electronic Cybers\u00e9curit\u00e9 | Protection informatique | Protection des donn\u00e9es Aujourd\u2019hui, il ne s\u2019agit plus d\u2019un danger actuel, mais de l\u2019incident de protection des donn\u00e9es du d\u00e9taillant d\u2019\u00e9lectronique Conrad et de la mani\u00e8re de proc\u00e9der dans de tels cas ! 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