24/7 Incidence Response

Quick help when it matters

Cyberattacks can happen at any time, but you’re never alone with Perseus. Our 24/7 emergency assistance provides you with immediate assistance whenever you need it.

Focus on laptop with emergency assistance - Attack analysis, data recovery, data backup, attack prevention and operational recovery revolve around laptop

Security trusted by over 15,000 companies

Why Perseus is the right partner

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Man in focus with statistics of increasing damage incidents. Focus on claims processing and recovery

Immediate Mitigation & Recovery

Every minute counts: We help you quickly isolate damage and restore your systems so that your operations are impacted as little as possible.

Woman who can count on Perseus' 24/7 emergency assistance in case of emergency. Personal advice and crisis management are in focus

Individual advice for a secure future

We offer you more than just immediate help: With clear, individual measures, we strengthen your IT security in the long term and protect your company from future attacks.

In an emergency, you can use Perseus' broad partner network, which is part of comprehensive cyber emergency assistance

A wide network of partners at your disposal

For all-round service: from IT forensics to crisis communication to legal advice: Our network covers all aspects of cyber emergency assistance, so that you get everything from a single source.

What excites our customers

Satisfied customers are the best confirmation of our work. Whether it’s rapid emergency assistance, competent advice or long-term IT security solutions – our customers rely on our expertise.

What our customers say

Satisfied customers are the best confirmation of our work. Whether it’s rapid emergency assistance, competent advice or long-term IT security solutions – our customers rely on our expertise.

“Perseus’ cybersecurity & data protection training is educational, well-prepared and easy to use. You are supported promptly and with commitment in all technical questions.”

Carolina P.
“The videos provided to us are well prepared, understandable and divided into digestible portions. The support was so friendly and fast I couldn’t believe it!”
Carmen W.

“Very competent and friendly employees who responded individually to my business challenges and found pragmatic solutions and implemented them quickly.”

Thorsten T.

The key factors for competent help in a cyber emergency

Crisis manager takes call about cyber attack and advises customer oersonlich

Emergency aid – your first step to safety

Call our Perseus emergency hotline to report your claim. A crisis manager will take up your case and immediately take all the necessary steps.

Man at the laptop. You can see the assessment of the damage after a cyberattack

Damage assessment – clear analysis, clear solutions

Our IT experts assess the incident and develop targeted measures to repair the damage and secure your systems.

Screen with data. The cyber attack is being processed and measures to remedy it are being controlled

Damage repair – efficient and sustainable

Our forensic experts will thoroughly examine your systems, identify the cause, and restore your operations as quickly as possible.

Hard drive with a gear that shows the upload process. This is where the data is restored after a cyber attack

Recovery – Back to normality

Our forensic experts clean up your systems and close vulnerabilities to prevent future attacks. Your data will then be carefully restored and imported.

People in conversation. The customer is not alone. In the event of a cyber emergency, personal counselling takes place

Consulting & Future-Proofing

After completing the measures, you will receive a detailed analysis and clear recommendations for better IT security in the future.

Crisis Communication & Reporting Obligations - We are at your side

The special extra:

We support you in GDPR reporting obligations, negotiations and communication with authorities or customers so that you are legally and communicatively secure.

Crisis Communication & Reporting Obligations - We are at your side

The special extra:

We support you in GDPR reporting obligations, negotiations and communication with authorities or customers so that you are legally and communicatively secure.

Trust is our capital

Protected around the clock – with our 24/7 emergency assistance

Cyberattacks often happen when you least expect them – even at night or on weekends. Our 24/7 emergency assistance ensures that your company responds quickly and professionally at all times. In an emergency, we are there for you – directly, reliably and without loss of time. Request 24/7 emergency assistance without obligation or get personal advice.

Request your non-binding offer.

More knowledge for more safety

Ransomware attacks are ubiquitous. Whether through media coverage, stories from the work environment or acquaintances – there is no getting around the topic of cybercrime and especially ransomware.

Ransom demands after a successful ransomware attack are a sensitive topic. The sum demanded can be very high. Just like the pressure to pay them. But there is no guarantee that you will get your data back.

Ransomware is a serious risk for companies. Currently, however, there is more and more talk of Double Extortion ransomware. What is it, what do these attacks mean for companies and how can you protect yourself?

Don't miss any news!

Stay up to date with the Perseus Newsletter: News on cyber threats, protective measures & trends

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