The cloud service was attacked with encryption software and operations were affected as a result. According to the company, customer data is not affected.
What happened?
On May 1, web hosting provider Swiss Cloud Computing announced that it had been the victim of a ransomware attack. The incident began on April 27 and had a serious impact on the company’s server infrastructure. As the company announced in an official statement on Monday, the functionality is not yet back to normal operating levels.
What are the risks for my company as a result of the attack on Swiss Cloud?
One of the most prominent customers affected by the outage of the Swiss Cloud is Sage, a company that offers payroll and HR software for the German-speaking world. Swiss Cloud announced that the individual services are now being put back into operation step by step. There is still no evidence that customer data has been leaked.
Risks of attacks on cloud services in general
Cloud services – which many customers access in real time to store, retrieve or manage data – are particularly lucrative targets for attackers. Encrypting their infrastructure has a direct impact on customers, which increases the pressure to quickly restore operational services. In the event of an attack on your own cloud service, you should be aware of the risks:
What can I do?
If you are a customer of Swiss Cloud or Sage, we recommend that you follow updates on the companies’ websites. Swiss Cloud will provide the next update by May 6.
We also recommend that you store your backup data on a separate, external drive, not just in the cloud. At the moment, there is no evidence that customer data has been compromised. Should the situation change, Swiss Cloud will publish a new Mitigation Advisory and inform the affected customers.
